VTMM®

VTMM®

Maintaining your virtual team performance

Since the start of the pandemic, virtual teams have been working together intensively. Many team leaders have mastered virtual teamwork successfully. Despite our years of experience with virtual work, there remain some blind spots in the leadership approach; particularly in maintaining team performance.

Virtual team assessment

VTMM® – Virtual Team Maturity Model is an easy, quick, and powerful tool that supports virtual team leaders in making team performance a focus. VTMM® was developed as an agile maturity model, that delivers quick results in assessing key factors of virtual team performance in 11 categories. Based on the evaluated state of the team it develops team maturity through improvement sprints. In each sprint, up to three prioritised action points for improvement are implemented. Normally, a team achieves its optimal performance after three improvement sprints.

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Gain advantages

One advantage of VTMM® is that its key factors of virtual team performance can be weighed according to specific virtual teams during the assessment process, as teams prioritise the 11 VTMM® processes differently based on their goals and requirements. Another plus is that the recommended VTMM® action points are easy applicable, practically tested solutions at no additional costs.

VTMM®-process leads to higher team performance

The journey to maturity requires a continuous monitoring as shown in the graphic below.

Graphic 1: Development of virtual team maturity levels

0.

Preparation

The preparation starts with briefing the team leader and the team on VTMM®. The objectives of the VTMM® assessment are defined including the individual team target maturity level and a set of control variables to validate the business benefit of the assessment for the organization.

1.

Initial Assessment

Once defined, the team members proceed with the initial assessment. During this process, the impetus to introduce improvements is expected be realised when team members reflect upon the questions.

2.

Results and Implementation

Thereafter the results are presented to all stakeholders and the top three action points for improvement are identified, defined, and implemented.

3.

Re-Assessment

After their implementation, a re-assessment will take place and the next set of three prioritised improvements will be executed.

This process repeats itself until the team’s target maturity level has been achieved. Another re-assessment is recommended after 3-month period to account for any fluctuations within the team. In case of fluctuations, the maturity level may drop and therefore needs to be realigned to maintain team performance to the required level.

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Balancing costs of virtual team maintenance

This process sounds time-consuming. However, as VTMM® is based on an agile mindset, the average time that each team member spends on an assessment is less than 15 minutes. The action points for improvement will require a meeting of 1 hour each week during the improvement runs. Overall there is  very little common effort that eventually leads to big gains in team performance. On the other hand, without working on team improvement processes, the team performance will most definitely drop or never take flight.

Managing your Virtual Team Performance

Introduction (free of charge)

German:
May 31st, 2023 - 09.00 am to 10.00 am

English:
May 25th, 2023 - 11.00 am to 12.00 pm